Frequently Asked Questions

The header margin is too small on the strike side.

Shim directly under threshold in strike mullion area and also under threshold and strike on the end sidelite jamb to raise sidelite and door header away from door panel.

What if the wall is racked or twisted at the opening?

The unit must be plum, so shim to the brickmold side to fill any space needed.

The header margin is too small on strike side and rubs when closing.

Shim directly under the jamb and threshold in mullion area until the frame is square and also under threshold and strike on the end sidelite jamb to raise sidelite and door header away from door panel.

The strike margin is too small making the door panel hit the frame on the strike side.

Simply loosen the hinge side shims and pull the hinge jamb side toward stud by tightening the hinge security screws.

What if the strike margin is too large?

Add to the shim depth behind the hinge on the jamb side and secure.

What if the wall is not plumb?

Shim behind the wood brickmold to put wood frame in plumb position.

My problem is that the wall is not plumb.

Shim behind the wood brickmold to put the wood frame in a plumb position.

The header margin is too small on the strike side.

Shim directly under the wood jamb on the strike side to raise frame away from door slab.

The strike margin is too large.

First, increase the shim depth behind the jamb on the hinge side. Then, increase the shim depth behind the jamb on the strike side.

The strike margin is too small causing the slab to hit the frame on the strike side.

Loosen the hinge side shims a little and pull hinge frame toward stud by tightening the hinge security screws. Also, you could loosen the strike side shims and pull the strike frame toward the stud by tightening the screws behind weatherstripping.

What if I’ve applied new tile, carpet, or hardwood flooring and it is higher than the sill plate?

The sill area will need to be built up so that the new door slab will clear the carpet, hardwood, etc.

What if the header margin is too large on the strike side?

Shim directly under the wood jamb on hinge side to raise the door slab in the frame.